
This means that each resident of the metro will have to know only on which day of the week their refuse will be collected, and put out their bins or bags on that day.
“As part of our business process re-engineering, the EMM’s Waste Management Services Department has been considering ways to improve our operational efficiencies, with the view to enhancing service delivery,” said head of department Qaphile Gcwensa.
“Introducing this fixed system is one of the results of the rationalisation exercise we have undertaken, not only to improve productivity, but also to save operational costs.”
Gcwensa said that, for a number of years, the municipality has been implementing a move-on system, which has proved to be inefficient.
Now the collection day will remain constant for the year, eliminating confusion on refuse collection days.
All ratepayers will still receive a colour-coded removal calendar, which will reflect the same collection day for 52 weeks of the year.
“Furthermore, waste collection services will be provided on all public holidays, except December 25, and this will result in a consistent service all year around,” added Gcwensa.
Those areas whose cycle runs from January to December have already started operating on the fixed calendar, while those whose cycle runs from March to February will be changing over from next Monday.
Residents are urged to ensure that their refuse is on the sidewalk by as early as 7am on the collection day.



