As part of the CoE’s flagship service delivery programme, Fixing the Frontline, newly appointed city manager Kagiso Lerutla is taking a tough stance against non-paying customers.

Lerutla, along with members of the Benoni electricity, water and sanitation and credit control departments, descended on non-paying businesses as well as those suspected to be benefitting from illegal connections in Benoni, on January 20.

The Fixing the Frontline programme is aimed at restoring functionality, efficiency and professionalism at municipal depots (frontline service delivery nodes), while ensuring effective revenue collection.

“Revenue enhancement efforts are essential to strengthen financial sustainability and protect quality service delivery for all residents,” he said, while witnessing the removal of an electrical meter box at a tyre repair shop in the CBD.

“We urge businesses to maintain regular municipal payments, thus avoiding disconnections. This helps the CoE to keep essential services running.”

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