Theo Izaakse writes to officials at the City of Ekurhuleni:

A water leak has been reported at 110 Thomas Road, Norton Home Estates, Brentwood Park, and has allegedly been reported multiple times to the water and sanitation department (reference number 1123).

According to the department, no leak has been identified. However, residents say that water is visibly bubbling at the site and that the affected pipe aligns with the water meter, indicating a possible fault.

The ongoing leak has reportedly contributed to part of the road collapsing, resulting in accidents.

Residents have expressed frustration over the repeated closure of the case without resolution, despite continued reports of the problem.

This water leak is flowing down the road and is now flooding my driveway, as my property is lower than the road.

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This is not groundwater either, as groundwater will flow to the lowest point, but these people do not understand basic science.

We have experienced a lot more rain in the past years and this was never an issue in my 20 years of residing at this address.

See attached pictures taken over a few days – one can see this is getting worse and worse.

Should the matter not be attended to soon, then be sure this will be escalated until someone capable goes and fixes the problem.

Enough is enough! Please respond!

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Editor’s note: City of Ekurhuleni spokesperson Zweli Dlamini responded: “Thank you for bringing this matter to our attention and for outlining the concerns regarding the water leak at 110 Thomas Road, Norton Home Estates, Brentwood Park. The water department acknowledges the receipt of the pipe water burst under reference number CM202603131123. We can confirm that the site was attended to and resolved by the revenue team on May 8, and the leak was successfully repaired. The department sincerely apologises for the inconvenience, frustration, safety concerns, and delays experienced. We acknowledge the impact this issue had on the road surface and surrounding properties and appreciate the patience shown while the matter was being addressed. Be assured that the issue has now been resolved, and the area will continue to be monitored to prevent any recurrence.” Further to this, the problem was successfully resolved and on May 15 the frustrated Theo sent a follow-up email to City of Ekurhuleni and the newspaper stating, ‘It gives me great pleasure to send this positive email without any fighting or negativity. Our pothole has been professionally repaired today. After all these months of complaints, fighting, loosing patience, etc. it surely feels like Christmas in May. Thank you again to all involved.’ Dlamini responded to this: ‘Much appreciated
and a clear indication that for a government to work, we need each other’.