We, as customers, are always first to complain but last to acknowledge those who go beyond the service we expect. This time there is a very big thank you from a grateful husband.
On Friday, October 25, my spouse paid a visit to Dischem Farrarmere and had the misfortune of fainting while standing in the queue to be helped with her prescription.
The staff (I apologise for not getting their names) immediately jumped into action, made her comfortable and organised the emergency services (thanks to them as well, for their speedy reaction and professionalism) for assistance.
I was contacted and kept up to date on her condition by the personnel the whole time as I rushed to the pharmacy (thanks again to the lady who ensured that all her belongings were kept safe until my arrival).
Your assistance and help is something not seen very often.
You are truly the ones that give me hope, for if there are still people such as yourselves that care and assist without asking anything in return, I am proud and honoured to call Benoni my home.
