Putting people first: How Betway protects players and supports South Africa

At Betway, player protection and social responsibility go hand in hand. From industry-leading safety tools to community initiatives, we’re committed to putting South Africa first. Discover how we’re building a safer gaming environment and uplifting the nation – one responsible step at a time.

At Betway, we believe that responsible gaming is the foundation of a sustainable and ethical entertainment industry. But our responsibility doesn’t stop at the screen. As one of South Africa’s leading licensed gaming operators, we’re deeply committed to the well-being of our players, our communities and the broader South African economy. That means investing in tools that keep players safe and giving back in ways that help the nation thrive.

Gaming should never hurt, and we make sure of that

Gambling should always be fun, never a source of harm. That’s why Betway offers a comprehensive range of responsible gaming tools designed to put the control in the hands of our players. Whether someone needs a short break or a long-term solution, our platform offers multiple safety features, namely:

• Cooling-off periods allow players to step away temporarily.
• Temporary suspension for those who need more time to reset.
• Self-exclusion, which lets players set their own limits or stop playing for longer durations.
• Permanent exclusion, for those who feel they need to close the door for good.

All of these tools are easily accessible and completely confidential. In addition, our customer support team is trained to assist in a sensitive and professional manner. We also promote educational messaging around responsible gambling, and players can set their own deposit limits to manage spending.

By giving players the ability to control their gaming experience, we help ensure that betting remains enjoyable and safe.

Picture: Supplied

Every bet counts towards building a better nation

As a fully licensed and regulated operator, Betway plays a key role in strengthening South Africa’s economy. Through taxes, license fees and compliance with strict regulatory frameworks, we ensure that every bet placed here helps fund essential public services and contributes to national development.

The gaming industry as a whole is a significant contributor to South Africa’s tax base. We’re proud to be part of that and are committed to operating transparently and contributing meaningfully. It’s part of why staying within the bounds of legal, regulated gambling is so critical for us – illegal operators not only put players at risk, they deprive the country of valuable revenue and undermine the entire industry.

Beyond the game — Real impact in real communities

We don’t just talk about giving back — we put our money where our mouth is. Through the BW Cares Foundation, we’ve changed lives across a wide range of communities in South Africa and beyond, to drive real, lasting change.

Whatever the cause, whether it’s supporting programs like Khaltsha Cycles, which provides pedal power and educational support to the girls of Khayelitsha Township in Western Cape, or installing water infrastructure in remote villages in Mpumalanga and KwaZulu-Natal, BW Cares aims to uplift where it matters most.

And these aren’t once-off efforts — they’re part of a long-term commitment to empowerment, inclusion and opportunity.

Entertainment with integrity

At Betway, we understand that our impact goes beyond our games. It’s about how we treat people, how we support communities, and how we help build a better future for South Africa.

Responsible gambling isn’t just a feature — it’s our philosophy. And whether we’re supporting players through tough times or contributing to communities in need, we’re proud to always put people first.