Privacy policy

This privacy policy is complementary to, and should be read and understood together with, the terms and conditions of use of Caxton, all of its stakeholders, subsidiaries the subsidiaries of Caxton’s subsidiaries and respective holding companies, the subsidiaries of such holding companies, divisions and affiliates and partners (“Caxton”). Reference to Caxton in this Privacy Policy shall be deemed to be a reference to the relevant legal entity which operates the website concerned.


2.1 This privacy policy covers how we treat your personal information collected electronically when you use the Caxton website (the “Site”), register or apply online for any Caxton products or services, or when you contact Caxton electronically.

2.2 Caxton respects your privacy and your personal information and for this reason, we take care to protect your personal information and to keep it confidential.

2.3 When dealing with your personal information we apply the following –

2.3.1 Caxton will take all reasonable care to protect your personal information, subject to legal obligations that we may be subject to.

2.3.2 Caxton will not use your personal information contrary to any enforceable legal provision. We will seek your permission where required.

2.3.3 By using the Site, registering or applying online for any Caxton products or services, or contacting Caxton electronically, you provide Caxton with your express written permission to share your personal information within Caxton, in the ordinary course of Caxton′s business, including for purposes of providing you with the relevant products and services. You may revoke this consent in writing at any time.


Personal information refers to information that identifies or relates specifically to you which we acquire directly from you, for example, your name, age and identity number, marital status, spoken language, contact details or any other information you use to register for the website and all related information which you provide to us will also be regarded as personal information.


Whenever you use the Site, complete an application form, contact Caxton electronically, or use one of the products, services, facilities, tools or utilities offered by Caxton on the Site, Caxton will collect your personal information.


5.1 In order to make your use of the Site and the products, services, facilities, tools or utilities offered on the Site as informative and successful as possible, it is necessary for Caxton to find out exactly what you need and want. The following are some of the reasons (i.e. disclosed reasons) why Caxton would collect your personal information –

5.1.1 for Caxton to process your instructions or requests;

5.1.2 for Caxton to ensure that we meet your needs, Caxton may collect and analyse your personal information and combine all the information that we have about you for research and statistical purposes. We may also use your personal information to personalise and tailor our services to meet your needs;

5.1.3 for Caxton to send you our newspapers, magazines and newsletters, promotional material, relevant advertising or details which we think may be of interest to you subject to applicable laws, once Caxton has collected and analysed your personal information,;

5.1.4 to conduct market research;

5.1.5 to provide your details to the seller of the products and/or services you wish to inspect/ purchase;

5.1.6 to contact you in the future at your request; and

5.1.7 to conduct academic research. This research is conducted to evaluate and improve Caxton’s product offerings. You are advised that information may be shared with third parties such as academics and researchers. All information collected for research purposes will be kept strictly confidential and all data will be depersonalised. No personal information will be made available to a third party without your written consent. If we publish the results of this research, you will not be identified by name.

5.2 Your privacy is important to us and we will therefore not sell, rent or provide your personal information to unauthorised third parties for their independent use, without your consent. If at any stage after you have given Caxton your consent, you no longer wish Caxton to use or share your personal information, you may at any stage withdraw your consent.

5.3 You accept that we may store your personal information outside of the region or country that you may submit or use it in.

5.4 We may enter into business arrangements with third parties and as such our customer base belongs to us and is one of our more valued assets. If we do this, customer information will be one of our transferrable assets.

5.5 We collect and freely use and distribute non-identifying and aggregate (added up) information for the purposes of upgrading our Site and making it easier for you to use. This information does not include your personal Information.


6.1 Caxton values the information that you choose to provide and will take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. The information Caxton has, concerning Caxton clients, is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.

6.2 When you use the products, services, facilities, tools or utilities provided by Caxton on the Site, you may be given an access number, user name, password and/or personal identification number (“PIN”). You must always keep your user name, access card, password and/or PIN a secret and ensure that you do not disclose it to anyone.

6.3 Caxton cannot be held responsible for security breaches occurring on your electronic device (personal computer or other electronic device used to browse the Site), which may result due to the lack of adequate virus protection software or spyware that you may inadvertently have installed on your device.


If you ever want to update or correct any of your personal information held by Caxton, you can e-mail us or you can phone our contact centre.


Because Caxton is not responsible for any representations or information or warranties or content on any third party website (including third party websites linked to the Site, websites facilitated by us or websites that serve as social networks like Facebook or Twitter), Caxton does not exercise control over the privacy policies of these third parties and you should refer to the privacy policy of these third parties to see how they protect your privacy.

Caxton uses cookies, including similar technologies. The word “cookie” refers to information that is sent from the Site to your hard drive, where it is saved. In this way, the next time you use the Site, Caxton will know who you are and that you have visited the Site before. We also collect information about how you use the website, your preferences and past browsing history. Cookies allow us to provide you with an enhanced experience and customised content and services. We are able to provide our advertisers with an ability to direct relevant advertisements to their audiences. We are able to track the responses to advertising. You are able to control advertising cookies and remove them through the tools on your web browser. If you require more information on this aspect you may visit


Caxton may obtain or infer information about your location. We use such information to infer the demographics of our users and to provide you with enhanced services, and appropriate advertising content that may be relevant to you and to obtain aggregate statistics for our advertising customers.


11.1 Caxton may amend this privacy policy from time to time. Caxton will carry details of changes to its policy on its websites., We recommend that you familiarise yourself with this privacy policy regularly.

11.2 The current version of this privacy policy will govern the respective rights and obligations between you and Caxton each time that you access and use the Site.


This privacy policy is governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the South African courts in respect of any dispute which may arise out of or in connection with the formation, interpretation, substance or application of this privacy policy.

– Created in June 2016. Date of this publication: June 24, 2020.

What are Cookies?

Cookies are text files that are transferred to your digital divide whenever you visit a website or app.

How are cookies used?

Cookies ‘remember’ information about you. The information helps Caxton to understand how our website users are utilizing our services, assisting us in improving it. With it, we can remember your preferences, previous website usage, and browsing history, and keep this in mind when providing you with content. In so doing, we can bring you an enhanced experience and customized content and services. With cookies, we are able to provide our advertisers with the ability to direct relevant advertisements to their audiences. We are able to track the responses to advertising.

How to turn cookies off/opt-out:

You are able to control advertising cookies and remove them through the tools on your web browser.


  1. Click the Customize and control Google Chrome menu button in the upper right-hand corner of the browser bar.
  2. Click “Settings.”
  3. Scroll down to the Privacy and security
  4. Click “Site Settings”.
  5. Click “Cookies and site data”.
  6. In the Privacy and security section, click Content Settings.
  7. Customise settings so as to block cookies.


  1. Click the Settings and more button in the upper right-hand corner of the browser bar.
  2. Click Settings.
  3. Click Privacy & security.
  4. In the Cookies section, turn on “Block third-party cookies” or add desired sites in “Block” section to block the cookies.

Internet Explorer 11

  1. Click Tools or the gear icon in the upper right-hand corner of the top of the browser bar.
  2. Select Internet Options.
  3. Click the Privacy tab and then the Advanced button on that tab.
  4. Customise settings so as to reflect your preferences.


  1. Click the Open menu button in the upper right-hand corner of the browser bar.
  2. Click Options.
  3. Click Privacy & Security.
  4. Customise settings so as to reflect your preferences.


  1. Click Safari > Preferences.
  2. Click on the Privacy tab.
  3. In the “Cookies and website data” section, customise settings according to your preferences.

For help with your browser’s cookie settings, visit “Help” or “Support” section.