Siyakhokha exceeds 100 000 users

The City of Ekurhuleni (CoE) is proud to announce that its online municipal bill payment system, Siyakhokha, which directly belongs to the City, sits at just over a staggering 100 000 registered users in a record-breaking four months.

The platform assists the City to collect revenue for municipal services rendered in a fast, easy and reliable manner.

This is proof that the City is indeed moving in the right direction to be a smart, creative and developmental city.

Siyakhokha has taken it even a step further and ensured that the system only gets better with time.

It has recently leapt into the second phase of the system upgrade, which means there are added features that are going to make your life even better and simpler.

Read: e-Siyakhokha users need to re-register after upgrades

With the deployment of the new features, the payment system now allows for instant EFT payments.

This means customers will now have a third payment method, in addition to Masterpass payments and debit orders.

This method will enable customers to have money debited and/or collected immediately from their bank accounts.

This enhancement will ensure real-time transaction and payment of your municipal account therefore improved service delivery and curb unwarranted notifications and disconnections.

Registered Siyakhokha users be on the lookout as you will now receive statement notifications via SMS or email as soon as your new monthly statement is uploaded on Siyakhokha.

It will inform you of the amount due and payment due date.

The City is proud to provide its residents with a safe and user-friendly payment system that allows easy ways to access, view, manage and pay your municipal account.

The City continues to encourage all residents who have not registered to do so on www.siyakhokha.ekurhuleni.gov.za

Once registered you will then be able to access, manage and pay your municipal account.

You can also contact the Siyakhokha call centre:

• Call 011 999 5102 – Monday to Friday (8am to 5pm) also Saturday to Sunday (8am to 1pm)

• Email to siyakhokha@ekurhuleni.gov.za

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