The City of Ekurhuleni has stepped up its efforts to conserve water and reduce losses through its War on Leaks programme.

Leaks were swiftly identified and repaired to ensure every drop counts and to minimise wastage.

According to the City, poorly functioning or missing water meters remain a key contributor to non-revenue water (NRW), alongside illegal connections, billing challenges and revenue collection issues.

Member of the Mayoral Committee (MMC) for Water and Sanitation, Councillor Thembi Msane, led the initiative and reaffirmed the city’s commitment to sustainable water management and conservation.

Between January and June, 2 175 water meters were installed across Ekurhuleni. These meters have been integrated into the billing system, enabling accurate revenue generation from water usage.

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The City also reported a reduction in non-revenue water, from 29.84% in June 2024 to 28.94% this year – below the international benchmark of 30%.

The City noted that some non-revenue water losses can occur through routine operations such as flushing the water supply system or firefighting activities.

Officials also observed that some residents had attempted to repair damaged water meters themselves, often using unsuitable materials that could worsen leaks.

While the City commended residents for being proactive, it urged them to avoid self-repairs and instead report any leaks or damage to the dedicated hotline on 086 0543 000.

The War on Leaks programme forms part of Ekurhuleni’s broader strategy to strengthen water conservation efforts and ensure reliable water services for residents.

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