Ina Opperman
Business Journalist
2 minute read
3 Aug 2021
4:46 pm

Don’t hold your breath for those Mango ticket refunds

Ina Opperman

What hope is there ofr Mango passengers to get their money back after their flights were cancelled? Well...

Picture: Supplied

There will be no quick help for consumers who want Mango ticket refunds. Thousands of angry passengers are claiming their money back after their flights were cancelled, and it seems that the provisions of the Consumer Protection Act (CPA) will be of no help to them. Although the CPA provides for refunds due to flight cancellations in section 47, that regulates over-selling and over-booking,  it does not make provision for circumstances where the supplier cannot render a service due to being placed under business rescue. ALSO READ: Mango staff and public enterprises dept meet in court today What does Section...