MEDIA RELEASE: You can pay municipal bill with your grocery at retail shops
The City of Ekurhuleni encourages all ratepayers to ensure that municipal accounts are up to date to avoid disconnection of services.
Media Release: You can pay municipal bill with your grocery at retail shops
12 November 2018
Don’t let outstanding municipal bills be a distraction to enjoyment of your festive retreat. The City’s online payment service, Siyakhokha Siyathuthuka, is now available at retail stores. Residents can conveniently pay their municipal services at the till when they do their grocery shopping.
“For the convenience of our customers, municipal accounts can be paid at major retailers such as Pick ’n Pay, Checkers, Shoprite, Spar, Pep, Ackerman’s, Boxer, Makro, and Builders Warehouse,” the MMC for Finance and Economic Development Cllr Doctor Xhakaza said.
The retail services complement the already existing convenient online e-Siyakhokha payment system that enables customers to view and pay their accounts online by registering on www.e-siyakhokha.co.za.
In addition, payments can be made at any of the Siyakhokha kiosks available at selected licensing offices, and at Lakeside Mall, Alberton City, O.R. Tambo International Airport, Post Office, selected filling stations and spaza shops.
The City of Ekurhuleni encourages all ratepayers to ensure that municipal accounts are up to date to avoid disconnection of services. Credit control measures are done throughout the year and payment arrangements can be made at local customer care centres for accounts is in arrears.
Pensioners and unemployed residents are encouraged to register on the City’s Indigent Management Database, and more details on this programme are available at the City’s customer care centres.
For all other service-related queries, contact the Call Centre on 0860 543 000 or via the My Ekurhuleni App, which can be downloaded from the Play/App stores.
For more information, media may contact Themba Gadebe on 011 999 1522 / 076 303 7594 or themba.gadebe@ekurhuleni.gov.za.
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