Motoring

Hino reigns supreme: Top customer care in South African truck industry

Hino South Africa secured the top spot in all four customer care categories according to the 2024 Datatrack Management survey.

Hino South Africa has scored an unprecedented 99% + in all four categories of customer care surveyed among local truck operators by Datatrack Management for the 2024 calendar year.

The comparative categories, which are surveyed quarterly, are sales, service, parts and combined. Hino was also the top performer in 2024. This marks an unprecedented achievement for the truck manufacturer.

“We are extremely grateful to our dealer network, which currently consists of 67 outlets countrywide and in the other countries in the Southern African Customs Union,” said Itumeleng Segage, general manager of Hino South Africa. “They are our frontline with customers and essential in our continual striving to be the most caring truck OEM in South Africa.”

Source: MotorPress

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Matthys Ferreira

Served in SAPS for 22 years - specialised in forensic and crime scene investigation and forensic photography. A stint in photographic sales and management followed. Been the motoring editor at Lowveld Media since 2007. "A petrol head I am not but I am good at what I do".

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