AS the 16 Days of Activism for No Violence Against Women and Children fast approaches, Greenwood Park’s Independent Crisis Team (ICT) is reminding residents that help is available to those facing abuse, trauma and other difficult circumstances.

The team, made up of trained volunteers, operates 24 hours a day, seven days a week, offering assistance to people who may be unsure where to turn or who to contact when faced with a crisis.

Sisters Joy Hellerle Chiang and Belinda Hellerle, who founded the organisation providing support within the Greenwood Park SAPS jurisdiction, said no-one should have to face abuse or trauma alone.

“The stats when it comes to abuse, domestic violence, and suicide in South Africa are frightening,” said Joy. “Our numbers receive calls and messages daily from people looking for help, or just someone to talk to.”

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The ICT volunteers assist with matters including domestic violence, drug-related issues, family difficulties, trauma and other crises where immediate support may be needed.

“One thing that we always encourage those in need is to talk, and reach out for support. ICT is able to offer support and a lifeline because the reality is that listening to someone may save a life or help break the silence on abuse.”

While ICT offers a once-off service, volunteers can refer individuals who require ongoing assistance to appropriate organisations and service providers.

“Everyone responds differently to trauma. There is no single way to feel, no set timeline for recovery and no expectation to carry on as though nothing has happened,” said Joy.

Residents in need of assistance within the Greenwood Park SAPS jurisdiction can contact Joy on 083 256 5993 or Belinda on 076 444 5569.

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