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Why shoppers keep coming back to Hotel Hope Ministries’ charity shop, Hotel Hope Interiors, in Melville

A mother-of-pearl cabinet restored piece by piece, valuable artworks, and hidden gems with remarkable histories are just some of the treasures waiting to be discovered.

Walking into Hotel Hope Ministries’ charity shop, Hotel Hope Interiors, in Melville feels less like browsing a store and more like stepping into a treasure hunt.

Every shelf, painting, and piece of furniture carries a history, and, according to founder and CEO Oliver Quambusch, some discoveries have been nothing short of extraordinary.
One of the shop’s most memorable donations arrived looking far from valuable – a traditional oriental mother-of-pearl wedding cabinet, with thousands of decorative pieces missing. “It looked like a giant puzzle,” Quambusch said.

Read more: Melvilles Hotel Hope welcomes annual blanket drive as temperatures drop

Volunteers painstakingly restored the cabinet by replacing nearly 2 500 tiny pieces of mother-of-pearl before it was finally sold for R12 500, with every rand helping Hotel Hope Ministries support vulnerable children under its care.

Oliver Quambusch sits on one of the antique chairs for sale. Photo: Neo Phashe

Over the years, the shop has uncovered countless hidden gems. Persian carpets have found new homes after careful restoration, while one customer purchased a painting for just R750 before discovering it was worth around R10 000.

In another remarkable donation, a man brought in a silver cutlery canteen that had belonged to his mother for decades. After professional appraisal, it was sold at auction for R21 500.

Also read: Blanket Drive Jozi warms the hearts of Melville’s Hotel Hope for winter

For Quambusch, however, the greatest treasures are not necessarily the rarest. “I’m very commercial. My favourite donations are the ones that sell quickly because every sale helps our children.”

Oliver Quambusch stands in his charity shop. Photo: Neo Phashe

The shop also receives unique donations from unexpected places, including Lufthansa cabin crew, who regularly bring branded clothing items from Germany during layovers in South Africa.

With fresh donations arriving daily, the store changes almost overnight, giving loyal shoppers a reason to return time and again, but today’s visitors are searching for more than bargains; they want something with a story. “They’re also becoming far more environmentally conscious. Every item bought here is one less item going to landfill.”

Whether it’s a vintage artwork, a beautifully restored piece of furniture, or an unexpected collector’s item, every purchase gives forgotten belongings a second life – while helping create a brighter future for children in need.

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Neo Phashe

Neo Phashe is a community journalist for the Northcliff Melville Times. She has been part of the Joburg North team for past nine years covering news such as sports, schools, human interest and various other topics.

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