Pretoria North residents riled up over poor service delivery
Streets remain dirty and littered, indicating that the metro may not be sufficiently addressing the growing concerns about cleanliness in the area.
Residents of Pretoria North have raised alarm over the Tshwane metro’s inadequate service delivery, specifically focusing on litter picking and general curbside maintenance.
Despite assurances from the metro regarding scheduled public cleaning services and a commitment to address cleanliness in the community, many locals feel that the level of service is falling short of expectations.
According to metro spokesperson Lindela Mashigo, public cleaning is scheduled for Wednesdays and Sundays with household waste collection on Mondays, Thursdays and Fridays.
However, residents have reported that streets remain dirty and littered, indicating that these efforts may not be sufficiently addressing the growing concerns about cleanliness in the area.
Ward 2 councillor Quentin Meyer has been particularly vocal about these issues, stating, “I drove around the area and noticed that things aren’t looking as they should.
“While we’re consistently escalating issues to the metro, the level of service we’re seeing is still not acceptable,” he said. He added that the community is frustrated with the slow response to problems they report such as water leaks and broken pavements.
Mashigo said the metro has opened channels for residents to report the problems such as the email address wastemanagement@tshwane.gov.za and the hotline 012 358 9999.
He said the metro uses cleaners, including workers from the Expanded Public Works Programme (EPWP), and plans to increase the number of permanent cleaning staff.
“Adding more staff is not enough; resources must be allocated effectively and efficiently to ensure that litter picking is prioritised and that visible improvements are made,” said Jody Robison.
Meyer encouraged residents to report all neglected areas.
He said the metro also uses inspectors to monitor outcomes.
“The metro runs the Rekaofela, Tswelopele and the Education Awareness campaigns to get communities involved in clean-up activities.
“We welcome feedback with regards to service delivery as a mechanism to direct efforts in addressing any inefficiencies in service delivery.”
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