WhatsApp scam warning: Users tricked into sharing verification codes
Authorities are warning the public about a new WhatsApp scam where fraudsters pose as friends to steal security codes and hijack accounts, sometimes using them to ask contacts for money. Here's how to stay safe and what to do if you're affected.
Authorities have issued a warning about a new WhatsApp scam where fraudsters trick users into giving away their security verification codes.
The scam begins with a message from someone pretending to be a friend or contact.
The sender claims to be taking part in an “ambassador course” and asks the victim to help by sharing a code they will receive via SMS. That code is the victim’s WhatsApp verification code.
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Once the code is shared, scammers gain full control of the victim’s WhatsApp account. They then impersonate the victim to message contacts, sometimes asking for money.
How to protect yourself:
• Never share your WhatsApp verification code with anyone
• Enable two-step verification on your account
• Verify suspicious messages by calling the person directly using a regular phone call
• Use tools like Truecaller or Google to identify unknown numbers
• Check and update your WhatsApp privacy settings
• Report suspicious activity to WhatsApp and your local police
What to do if your WhatsApp is hacked:
• Log out and reinstall WhatsApp to trigger a new verification code
• Use the new SMS code to regain access
• Activate two-step verification immediately
• Report and block the number that contacted you
• Inform your contacts not to respond to suspicious messages from your number
Authorities urge the public to stay alert and avoid sharing personal information online.
* Issued by: Gauteng Provincial JOC – A Gauteng Police Board Initiative #SaferCity
