I have raved about this particular subject before, but after participating in the monthly pushing of the steel-cage-on-wheels marathon, I feel moved to express my sentiments again and question why we are so blessed here on the South Coast.
Perambulating up and down the food aisles pushing the trolley which, if you are lucky, runs in a straight line and does not have a wonky wheel, is definitely not one of our collective, but necessary, preferred pursuits.
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The haphazard manner in which some shoppers navigate the aisle is scary enough, to make one wonder how well or otherwise do they drive a car on the road?
Then there are the shoppers who clutch white knuckled onto their trolley bar as if their surviving the sinking of a non-existent ship was dependent on not letting go.
Some clients abandon their trolley while searching for an item and park like a taxi, effectively blocking the flow of traffic.
When I have been told to “stay” and am in or near the aisle of medical provisions, I take up a position adjacent to the female toiletries and condoms, as nobody ever seems to be browsing those shelves.
Amazingly enough, once I am settled to wait, a flood of woman will appear from nowhere and decide that they are in need of those personal hygiene products. I kid you not.
Anyway, back to the reason for this article. Today, aside from what is led to believe about supermarket staff being difficult and not willing to help the customer, we had two wonderful experiences today.
After scouring the shelves for a hand wash soap in a bottle, which was on special, we approached the store man responsible for packing the shelves. We explained the problem and we could not see any of the bottles so presumed it was out of stock.
He was prepared to check in the store, but scrabbled behind the mess of bottles and found two of the items. Hats off to him. What a pleasant fellow.
Then while we were there, a toothpaste promotion lady who had stood by quietly in the aisle gingerly approached us to offer us a special deal on toothpaste.
She was so soft spoken and polite we of course took the special and duly did the official photograph for her boss.
Approaching strangers to convince them to take part in a product promotion at the best of times, is a bit of a challenge, so my congratulations to this woman for her professionalism and winning ways. She certainly got our vote!
Once again, the staff at the supermarkets in the South Coast come up trumps. Well done. You all are dedicated to serving the customer in a special way and deserve credit for that.
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