WATCH: Women carry dead body into Old Mutual after ‘failure’ to pay out funeral claim

Two women have left social media users in both shock and admiration after taking a family member’s dead body to an Old Mutual branch after the company allegedly refused to pay out the funeral claim.

Unconfirmed reports say the incident took place in KwaZulu-Natal.

In a video that has been doing the rounds, two women can be seen picking up the body, in a blue bag.

The women can be heard saying that they only took the body to the branch because the bank “refused” to pay out the funeral claim.

Social media users were left in shock and angry with the bank for leaving the family in a position to resort to such actions to be heard.

Responding to the incident, Old Mutual said it had paid out the funeral claim and could not go into much detail as to what led to the situation. The bank said the claim had to undergo “further assessments”.

READ FULL STORY WITH VIDEO HERE: The Citizen

Good evening, this has been most unsettling and we are sympathetic towards the family during this difficult time. We can confirm that the claim was paid. Due to the sensitive nature of this matter, we will continue engaging directly with the family.

— Old Mutual SA (@OldMutualSA) November 19, 2019