Here’s why you should be careful what you share with ChatGPT

More than 100 million people worldwide use ChatGPT, but not without risk to their personal data.


ChatGPT collects various types of information as soon as you log in to the service. First of all, it collects account information such as your name, contact details and bank details.

But ChatGPT also accesses more technical data – your IP address, browser and location. And it collects everything you type, i.e. all your prompts.

ChatGPT usage

This is why you should be careful when using this generative artificial intelligence (AI) tool, and avoid using personal information when entering requests.

In absolute terms, OpenAI, the publisher of ChatGPT, may process this information in order to “feed” and develop its service, as well as provide it to third parties, service providers and other affiliated companies.

A Cautionary note

Consequently, users should avoid sharing with ChatGPT any personal information, life stories, anecdotes or, more broadly, any personal information that could identify themselves or someone else.

Similarly, don’t submit personal or strictly private documents such as employment contracts, invoices or medical results to ChatGPT.

In this matter, ChatGPT seeks to reassure users, stating that the chatbot does not collect or store any personally identifiable data that you provide when using the model.

In fact, OpenAI says that it has been designed to respect user confidentiality.

The chatbot creators go on to explain that interactions with ChatGPT are used to improve the model, but they are anonymised and removed of any personally identifiable information.

Nevertheless, users would still be wise to exercise caution.

NOW READ: Your emotions are probably keeping you online – Here’s why


Tech Check-in newsletter

Sign up for The Citizen’s Tech Check-in newsletter, the perfect companion to our podcast, Tech Check with Kahla and Kruger.

Join our community of tech enthusiasts and stay up-to-date with the latest news and reviews. What do you get in exchange for signing over your soul subscribing to our newsletter?

Glad you asked!

There will be newsy things, unbiased and honest reviews, as well as expert opinions and insights from industry leaders. Every Tuesday, at 11:30am.

We might include a how-to guide every now and then, along with interviews, podcasts and puns. Bad puns. So, so many bad puns.

We’re not even sorry about the puns.