Post Office warns of SMS scam
Members of the public receive an SMS message stating that a parcel addressed to them is being retained because customs fees on it are outstanding.
The SA Post Office has become aware of a scam designed to convince members of the public to pay money into the account of fraudsters.
Members of the public receive an SMS message stating that a parcel addressed to them is being retained because customs fees on it are outstanding. The notice asks them to click on a link which leads them to a website where they can enter their credit card details to make a payment ‘and release the parcel’.
The SMS includes a fraudulent parcel number not issued by the Post Office.
Members of the public who receive the notice should delete it immediately and report this on the toll free crime buster hotline.
The Post Office does not require the payment of any fees before the time of collection. If there are customs fees payable on a parcel from abroad, the client pays the fees when they collect the parcel.
The Post Office encourages members of the public with any information about postal crimes to contact its toll-free crime buster hotline on 0800 020 070.
For more information, visit the official Post Office website by clicking here.
If you receive an SMS message telling you to pay money into an account for customs fees on a foreign parcel, please delete it. It is a scam: If customs fees are payable, they are paid at the counter when you collect the parcel. pic.twitter.com/EOH08Zvjqz
— SA Post Office (@PostofficeSa) November 10, 2020
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