Ina Opperman
Business Journalist
2 minute read
23 Mar 2021
5:35 am

Does legislation protect SA consumers?

Ina Opperman

Government has the biggest responsibility because it enforces the laws that protect us, but why does it not feel like government is doing its job?

Picture: iStock

We are all consumers, from the president down to a toddler going to nursery school. We all pay for goods and services and we should be protected when we buy and use these goods and services. With our progressive constitution and other laws, such as the Consumer Protection Act (CPA), we should be protected. Are we? The short answer? Not so much. However, it is not only government that should protect consumers, but the private sector, too. Consumers should also protect themselves by ensuring they know enough about their legal rights and responsibilities. Government has the biggest responsibility because it...