Hein Kaiser
Journalist
3 minute read
30 Sep 2021
5:45 am

SAA hits turbulence a few days after relaunch

Hein Kaiser

An irate passenger sent The Citizen a copy of an SAA flight cancellation notice for her 27 September Johannesburg– Cape Town flight, four days after the initial fanfare.

South African Airways branding is seen outside the SAA Technical premises, 11 June 2021, in Kempton Park. Picture: Citizen.co.za/Michel Bega

A few days prior to its relaunch, SA Airways (SAA) board chair John Lamola said in a statement the airline’s relaunch filled him with pride and “an awful sense of responsibility”. The same statement also noted that the board understood the eyes of South Africa will be focused on its performance. Perfectly timed to Heritage Day weekend last week, the SAA took to the skies for the first time on 23 September since its 2019 business rescue jaunt. An airline spokesperson claimed the first flight boasted a 90% load factor and subsequent early flights levelled out at 75% it said....