A NEWLY released perception survey by the uMhlanga Rocks Urban Improvement Precinct (UIP) points to the precinct gaining momentum, with residents, businesses and visitors reporting steadily improving experiences and strong confidence in the area.

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BASED on feedback from 278 respondents, the 2026 survey shows that 92% would recommend uMhlanga Rocks, while the average overall experience score has climbed sharply to 8.84 out of 10 — up from 7.94 in 2025 and
7.55 in 2024.

Communications manager Leah Shone said the upward trend reflects sustained, practical
improvements in the precinct over time.

“The upward trend reflects consistent, focused precinct management. Recent interventions have included public realm upgrades such as boardwalk extensions, decking and paving repairs, and ongoing greening and replanting initiatives, alongside sustained attention to safety and cleanliness,” she said.

Pride pays off
She added that the 92% recommendation rate highlights the area’s growing reputation.

“It indicates that uMhlanga Rocks continues to offer a consistently positive and wellmanaged environment for
residents, businesses and visitors.”

Safety remains a key strength, with 95% of respondents saying they feel safe during the day and 91% at night. Shone said this is underpinned by visible patrols, active monitoring and collaboration with security partners.

“Safety remains a core focus, and the consistently high perceptions, particularly at night, indicate that this approach remains effective,” she said.

Business confidence in the precinct is also on an upward trajectory, reaching 7.88 out of 10.

According to the UIP, this reflects the benefits of operating in a clean, secure and well-maintained environment that supports foot traffic and trading conditions.

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Cleanliness and well-maintained public spaces were highlighted in the survey as some of the precinct’s strongest attributes.

The UIP said structured daily programmes, along with coordinated peak-season planning through initiatives like festive season management partnerships, help maintain these standards year round. While the survey identified areas for ongoing attention, Shone said these insights are being used to guide future planning.

“The survey provides a valuable evidence base that informs prioritisation. It allows us to build on existing strengths while continuing to implement targeted improvements,” she said.

UIP precinct manager Dewet Geldenhuys said the organisation’s growth and expanded operations have played a role in these improvements.

“Five years ago, we had six staff to clean, maintain and upkeep the beaches. Since then, we’ve expanded to 10 staff members and extended our work from Bronze Beach to the lagoon and forest areas to support the municipality,” he said.

Geldenhuys noted that environmental management has become increasingly important, particularly after heavy rain and high tides that bring debris onto beaches and public spaces.

“Over the last three years, issues like this have been brought down through consistent eff ort and co-ordination. Teams act fast and ensure that the beaches are clean for locals and tourists to enjoy,” he said.

He also pointed to increased awareness around compliance with local regulations.

“Aquatic by-laws and municipal by-laws have been escalated. While we can’t enforce, we act as ambassadors; focusing on education and information, and asking for compliance from residents and tourists. It’s a collaborative partnership with the City,” he said.

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