Bernadette Wicks
Senior court reporter
4 minute read
8 Feb 2020
6:00 am

SA Post Office in bid to force public to use its delivery services

Bernadette Wicks

Consumers and e-commerce face chaos after the Sapo moves to enforce decades-old legislation which would give it a monopoly over small-parcel deliveries.

Picture for illustration purposes. Picture: Michel Bega

South African consumers and e-commerce businesses who rely on courier companies to deliver small parcels – from new cellphones, credit cards, medical products, to passports and visas – are facing chaos as the SA Post Office (Sapo) tries to force people to use its services exclusively for these deliveries. This as the struggling state-owned enterprise moves to enforce a piece of decades-old legislation which, it says, gives it a monopoly over couriering small items. A number of major courier companies – including multinationals like DHL, Fedex and UPS, as well as local players like Bidvest and PostNet – will be...