Daily hack: How to book an appointment at Home Affairs in South Africa
By Citizen Reporter
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There is nothing more frustrating than having to spend the day queuing at a Home Affairs office for your smart ID card, a passport, a marriage certificate, a birth certificate or even just to replace any of the above documents when they are lost or stolen.
Another very frustrating practice that’s common among those who have money to throw around is paying individuals to que for them before they simply sweep in and go through the process while you have been waiting all day.
To save time, prevent long ques and to eradicate corruption, Home Affairs minister Aaron Motsoaledi announced in August that The Department of Home Affairs has extended its online Branch Appointment Booking System (BABS) to 56 offices, following its launch in June to process smart ID cards and passport applications.
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The minister said that the department also plans to introduce branches in shopping centres to ease the load on current offices.