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Conserving water, sustaining life with Silulumanzi

Silulumanzi supports the lockdown announced by President Ramaphosa. As an essential service provider its loyal and dedicated staff have been working tirelessly to ensure water services remain operational.

Our loyal staff have shown unwavering commitment in promoting our company motto, “Conserving water, sustaining life”.

 

We appeal to all our customers to pay their water accounts during the lockdown period so that we are able to continue rendering our services to ensure you are able to implement the hygiene measures that are essential to combat this pandemic.

Billing and Payment Channels:

1. The monthly statements will be processed as usual and delivered via email and text message.
2. Statements via the post office may be delayed, therefore we request that in the event you do not receive a statement from us to please email or call us to assist you.
3. To benefit from our electronic communication please update your email address and mobile numbers
by emailing or calling our call centre to update your details.
4. You may also contact us for your enquiries, invoices, service interruption reports or any other water service matters.

Is drinking tap water safe?

The answer is yes. You can continue to use, and drink, tap water as, according to the World Health Organisation, the Covid-19 virus has not been detected in water.
Silulumanzi will continue to deliver sustainable and safe drinking water at all times.

Customers are encouraged to kindly make their payments electronically (EFT.) For easy reference here are our banking details:

Bank: Absa
Account name: Silulumanzi
Branch: Nelspruit
Account no: 4053446784
Branch code: 63-20-05



 

 

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