A major deodorant brand has been urgently recalled in South Africa after customers reported painful skin reactions, prompting health officials to warn consumers to stop using it immediately.

According to Pretoria Rekord, Mitchum, a well-known deodorant brand in South Africa and the UK, has issued a recall of certain roll-on products following reports of itchy and burning underarms.

The recall affects the 100ml 48-hour roll-ons for men in Sport and Mountain Air, and for women in Shower Fresh and Powder Fresh.

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Mitchum South Africa took to its social media pages to apologise and share more about the recall of the affected products.

“Some of you have told us that you have experienced skin irritation after using select batches of Mitchum 48-hour 100 ml Roll-On, sold here in South Africa.”

“No other product lines are affected,” the company confirmed.

Following an investigation, the company said the cause of the defect was not due to a change in formula but rather:

“A change in the manufacturing process of one of our raw materials altered how the product interacts with the skin of some consumers.”

Mitchum confirmed that it will now return to its original process while working with retail partners to remove all affected products from shelves.

Customers experiencing any of the reported effects are urged to discontinue use immediately and contact Mitchum’s customer service for assistance.

Mitchum customer support
Toll-Free Number (South Africa): 0800 128 46
Website: www.mitchum.co.za/contact-us

“Your well-being means everything to us, and we want to make this right,” the company said.

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