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eThekwini alerts residents to disruption in prepaid electricity
eThekwini Municipality has urged residents who are struggling to buy electricity to visit the nearest Customer Service Centres.
THE eThekwini Municipality has advised residents that the purchase of prepaid electricity tokens via third-party vending outlets is being intermittently disrupted.
The municipaliy’s teams are working on diagnosing the issue to ensure full restoration of services.
While some customers may still be able to purchase their prepaid electricity tokens via third-party outlets, those who cannot are advised to visit the nearest Customer Service Centres to make their purchase.
“Our teams are working on diagnosing the issue to ensure full restoration of services,” the municipality said in a statement.
The public are reminded that these facilities accept only cash for prepaid electricity tokens.
Prepaid electricity tokens can be purchased at the following centres:
- Besters Customer Service Centre: 20 Ntuzuma Access Road
- Isipingo Customer Service Centre: 1 Police Station Road
- Rotunda Customer Services Centre: 1 Jelf Taylor Crescent
- Umhlanga Customer Service Centre: 15 Twilight Road
“We apologise for any inconvenience caused by this disruption. Our teams are working on repairs to restore full vending service as soon as possible,” eThekwini said.
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