THE municipal emergency line is temporarily unavailable and the public are urged to use alternative numbers in a case of an emergency.

eThekwini Municipality said the the City’s emergency number 031 361 0000 is temporarily unavailable due to a technical network fault.

In a statement, the municipality said its technicians are working to resolve the issue and restore full communication services as quickly as possible.

“To ensure uninterrupted emergency assistance, the municipality has activated alternative telephone numbers for members of the public to report fire and emergency-related incidents,” said eThekwini in a statement.

Also read: eThekwini Municipality launches WhatsApp Chatbot number

Residents requiring urgent emergency or fire assistance are urged to contact the following alternative numbers until further notice:

• 076 223 2224
• 063 603 5775

The municipality assured residents that temporary measures are in place to ensure access to essential municipal emergency services remains uninterrupted.

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