Offline systems at home affairs frustrate locals
Queues are getting longer while the Mbombela home affairs offices remain offline
Business at the Mbombela Department of Home Affairs came to a complete standstill this morning. Scores of people lined up outside its offices to conduct their affairs, but were met with offline systems.
At the front desk, there were no answers forthcoming about when the system would be online again and Lowvelder was directed to the department’s provincial offices in Bester Street to obtain further information.
According to the department’s acting provincial manager, Dorris Chiloane, a number of home affairs offices were offline this morning and she was receiving feedback from the affected offices about a possible time frame when their systems would be restored.
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Chiloane said, “I have been receiving feedback from a number of offices about the connectivity issues they are experiencing.”
“Testing is being done and the system is responding positively as head office deals with the problem.”
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The acting provincial manager could not comment on whether this morning’s strike at the Lebombo Border Post by SARS employees had any bearing on the connectivity issues experienced at home affairs offices across the province and urged people to be patient as she continues receiving updates throughout the day.
Updates to follow as more information becomes available.
