Mugg-and-Bean
The Mugg & Bean and Debonairs Pizza restaurants at Letaba, Satara and Olifants rest camps will be debranded.
According to SANParks acting head of communications William Mabasa said following a host of complaints by guests on various social media platforms in relation to the quality of service experienced by guests at Mugg and Bean and Debonairs pizza restaurants at Letaba, Satara and Olifants camps in the KNP, a dispute has been declared, Lowvelder reported.
SANParks said in a statement today, “The three restaurants formerly franchised by Famous Brands, is managed by an outsourced operator and the dispute is between the Franchisor and the Franchisee. SANParks however requested Lowvelder to withdraw this statement and apologised for the inconvenience.”
READ MORE: SANParks in dispute with Mugg and Bean and Debonairs operator in Kruger Park
The former Mugg and Bean premises at Letaba camp, Famous Brands said they had “regretfully terminated the franchise agreement between the Group and the franchisee of the Mugg & Bean and Debonairs Pizza restaurants at the Letaba, Satara and Olifants’ camps in the Kruger National Park.”
The franchisee, Pat Malabela, of the PM Group, is a businessman formerly from Polokwane, now in Gauteng. He used to be the soccer boss who owned First Division soccer team Dynamos (now defunct).
The Mugg & Bean in Lower Sabie is owned by a different franchisee and is not part of the dispute.
The Famous Brands company told Lowvelder that the franchisee was in breach of the terms of the franchise agreement.
– Caxton News Service
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