WATCH: How the man ‘aggressively’ grabbed Mabuya’s child at Spur
The restaurant has released CCTV footage showing what happened before the altercation between the two parents.
Following the altercation between Lebohang Mabuya and a white man at Texamo Spur in The Glen Shopping Centre in Joburg on Sunday, the restaurant has released CCTV footage showing the moment the man grabbed Mabuya’s child from her, as she tried to take the child back.
According to an eyewitness, the argument between the two was over Mabuya’s child’s behaviour, though she said it was his behaviour that was disrespectful, as shown in the video.
Spur released a statement apologising to the woman in the video and confirmed that their own CCTV footage showed the man in the video had grabbed her child “in an aggressive manner and his actions are unacceptable”.
In a statement, Spur said: “We have reviewed our CCTV footage of the incident and can confirm that Ms Mabuya’s version of events is accurate.
“We affirm our decision to ban the male customer from our stores. Physical aggression towards our customers‚ particularly against women and children, will not be tolerated.
“We acknowledge that the staff and management of the store did not sufficiently assist Ms Mabuya. We have addressed this with the store management and we are reviewing our internal procedures to ensure that restaurant staff are better equipped to manage an incident such as this. We also recognise that Ms Mabuya apologised in recent media statements for her inappropriate language used in this incident.”
Watch the video below, as shared by TimesLive:
Spur CEO Pierre van Tonder also said they planned to offer Mabuya and her family trauma counselling and any other support, where possible.