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How to report an emergency

A fast reaction time can be extremely important in emergency situations, as it can often make the difference between life and death, or between preventing further damage and allowing a situation to escalate.

MEYERTON. – The Midvaal Fire Department deals with fires, accidents and other emergency situations within the Midvaal Local Municipality on a daily basis.

Here are some guidelines offered by the fire department on how to deal with an emergency situation and contact the fire department for help:

*Firstly, stay calm.

*Phone the Midvaal Fire Department’s control room on (016) 360-7500 to report accidents and fire-related incidents in the Midvaal area. Make sure you have the number saved on your phone.

*Clearly state the nature of your emergency.

*Give clear directions and supply your street name, house number and the neighbourhood. You can use nearby landmarks when giving directions on how to get there.

*Give your full name and contact details so that the fire department can get in touch with you if needed.

*Make sure you keep your line available if the fire department needs to contact you again.

It is important to give clear directions and supply your street name, house number, the neighbourhood as well as your contact details to the operator. Photo: Supplied

A fast reaction time can mean the difference between preventing further damage and allowing a situation to escalate. Photo: Christiaan Cloete

 

 

 

 

 

 

 

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Christiaan Cloete

Christiaan is editor of Ster North and a reporter for Vaalweekblad. Email: christiaan@mooivaal.co.za
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