New telephone system guides and prompts for Silulumanzi
For a better customer service with our clients we have a new phone system to improve our communication.

Silulumanzi is using a new telephone system to improve communication. Upon calling Silulumanzi on the numbers below, kindly listen to the voice recording message for company details and operating hours.

Note that all calls are recorded for quality and reference purposes.
Silulumanzi customer services in Mbombela city/head office: 013-752-6839
Press 1 for water service interruptions reporting
Press 2 if you know the extension number
Press 3 for customer service, Mbombela city
Press 4 for the finance department
Press 5 for human resources
Press 6 to repeat the menu options
When no answer, the call with revert back to option 1.

Silulumanzi customer services, KaNyamazane: 013-794-3340
Press 1 for customer services, KaNyamazane
Press 2 for credit control, KaNyamazane.
When no answer, the call with revert back to option Silulumanzi customer services.
Matsulu: 013-778-9707
Press 1 for customer services, Matsulu
Press 2 for credit control, Matsulu
When no answer, call with revert back to option 1
The 013-752-6839 number is available 24/7 and only diverts to a mobile number after business hours.
Do not use the 0861-745-858 number any longer, please contact us only through

Conserving water, sustaining lives!
