Guidelines for visits to correctional centres and remand detention facilities
Following the pronouncement by President Cyril Ramaphosa which moved the country to alert level 1 with effect from March 1, the Department of Correctional Services (DCS) had to review its Covid-19 risk-adjusted strategy. In line with this review, DCS has resolved to permit visits, under strict conditions, to correctional centres and remand detention facilities.

Visitors will have to observe Covid-19 health protocols as well as DCS standard operating procedures.
“We rely on members of the public to be honest during screening in order to prevent any potential infections and cross-contamination,” said Messiah Hlungwani, manager of communications for Ehlanzeni Correctional Services.
“Those who have been in contact with Covid-19 positive cases must indicate so, as that will allow our healthcare practitioners to conduct extensive screening, which includes assessing vital signs. It is important to note that provision of false information is a criminal offence.”
Anyone planning a visit should always confirm it with the relevant correctional centre before travelling. If at any given time, there are new or suspected cases of Covid-19 in a facility or unforeseen circumstances at the premises, this could affect visitations.
“We will therefore continue to monitor the situation and adjust safety measures and operating procedures where necessary,” Hlungwani said.
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Visiting protocols to correctional centres during alert level 1
1) Visits are limited to two visitors per inmate per month.
2) Only one visitor per inmate will be allowed at a time.
3) The non-contact visit classified inmates will be entitled to receive one visitor in a calendar month.
4) Bookings must be prearranged at least 48 hours prior to the intended visit to ensure proper planning.
4.1) No visits will be allowed without a prior appointment.
4.2) Only visitors with face masks as per the approved name list will be allowed access.
4.3) Visitors must arrive at least 30 minutes prior to the commencement of the scheduled visit time.
4.4) Inmates will be allowed to receive items as per their privilege group and as prescribed in the policy.
5) Visits will be permitted to take place between 09:00 and 15:00 on visit days. In centres housing both sentenced and remands categories and depending on the number of inmates, remand detainees may receive visits on Mondays, Tuesdays and Fridays, excluding public holidays. Whereas, sentenced offenders will be allowed visits on Wednesdays, Thursdays, weekends and public holidays.
Consultations with legal representatives
1) Consultation visits between legal practitioners and inmates will be non-contact and shall observe Covid-19 health protocols and operating procedures as determined by DCS.
2) Legal practitioners will be expected to make prior arrangements with the centre head and must be in possession of an identity document.
3) On urgent matters, legal representatives and inmates may communicate telephonically after approval from the centre head has been obtained, in line with the resource capacity of a specific centre.
Contact details of Ehlanzeni correctional centres
Lydenburg Correctional Centre: 013-235-2051
Nelspruit Correctional Centre: 013-755-2212
Town Correctional Centre: 013-712-3155
Med B and Maximum Correctional Centre: 013-712-9541.
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