Eskom zero buyers see light at the end of the tunnel
Eskom has finalised a technical breakthrough allowing zero buyers to convert their meters to KRN2 beyond the deadline on November 24.
Current zero buyers with active meters have been granted an extension to update them to be KRN2 (Key Revision Number 2) compliant beyond the deadline on Sunday, November 24.
Eskom made this announcement yesterday, November 22.
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Technology Update – Eskom finalises a technical breakthrough allowing zero buyers to
convert their meters to KRN2 beyond the 24 November 2024 deadline pic.twitter.com/vzXImKV4XZ— Eskom Hld SOC Ltd (@Eskom_SA) November 22, 2024
It said a technological breakthrough has enabled the electricity generator to pre-create Key Change Tokens (KCT) on its online vending system.
Zero buyers in this situation need to go to their legal vending sites with their meter numbers to buy electricity.
Final Reminder: Eskom KRN2 Transition!
Time is running out! Ensure your meter is transitioned to KRN2 by 24 November 2024 to keep your power on. If you haven't received your KRN2 recode token yet, don't hesitate to reach out to Alfred at https://t.co/tMkACFFM0g pic.twitter.com/DorbEKrNGZ
— Eskom Hld SOC Ltd (@Eskom_SA) November 22, 2024
They will be issued their KCT by the vending agents to make their meters KRN2 compliant.
This action of purchasing credit tokens must be completed before Sunday to trigger the activation of the meter to the KRN2 mode.
Once the meter has been activated by the purchase of electricity, the customer can then visit any of the Eskom sites to complete the conversion process.
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The final step can be completed after Sunday.
Eskom confirmed that the vast majority of buying customers have completed the change from KRN1 to KRN2.
To verify if your meter is ready, follow these steps:
* Enter 1844 6744 0738 4377 2416 on your meter keypad.
* If it shows 1 or 1.2, your meter still needs to be recoded.
* If it shows 2 or 2.2, your meter is already updated and requires no further action.
Here are steps to recode your meter:
* Enter the first 20 digits of your recode token.
* Enter the second 20 digits of your recode token.
* Finally, enter the 20-digit token from your latest electricity purchase to recharge your meter.
Who are zero buyers?
Zero buyers are customers with active prepaid meters who have not purchased electricity recently, leaving their accounts with a zero balance.
These include those who have switched to alternative energy sources like solar or individuals using electricity illegally.
Only ! DAY to Go!
Make sure you switch your meter to KRN2 TODAY to maintain your power supply. Take action now to prevent any interruption in your service. pic.twitter.com/JXfF10Cl9C
— Eskom Hld SOC Ltd (@Eskom_SA) November 23, 2024
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