Parliamentary committee on public service and administration visits Umgababa
The committee engaged with the management team of the Mnini Thusong Centre before conducting a walkabout to assess the overall condition of the facility and its ability to provide diverse, people-centred services.
PARLIAMENT’S Portfolio Committee on Public Service and Administration visited the Mnini Thusong Service Centre in Umgababa on October 16, as part of its oversight visit programme in KwaZulu-Natal.
Also read: Burglary closes Magabheni Sizakala Centre
The purpose of the visit was to identify existing challenges and understand how these may hinder effective service delivery. It formed part of the committee’s mandate to monitor and evaluate how Thusong Service Centres are functioning in delivering government services to communities.
The committee engaged with the management team of the Mnini Thusong Centre before conducting a walkabout to assess the overall condition of the facility and its ability to provide diverse, people-centred services. The chairperson of the committee, Jan de Villiers, said these centres are among the most effective ways to deliver government services directly to communities in a co-ordinated and accessible manner.
“When a Thusong Centre is fully functional, it is amazing how much efficient service can be delivered to the people. Each centre and the services provided should reflect the needs of the surrounding community,” said De Villiers.
Members were informed of security challenges at the centre, where computers and equipment were stolen, and they called for urgent updates to procurement systems.
Following the oversight visit, the committee will compile a report with its observations and recommendations that will be tabled in Parliament and referred to the relevant ministries.
Do you have more information pertaining to this story? Feel free to let us know by commenting on our Facebook page or you can contact our newsroom on 031 903 2341 and speak to a journalist.
