MBOMBELA – Do you struggle saying “no?”
It’s really awful to find yourself in a position where you wanted to decline an event or an offer, but ended up saying “yes” somehow.
This is how to avoid it, according to William Ury’s book, The power of a positive no.
Ury explains that these phrases can help you to carry the message across in a socially sensitive way.
“No thanks,” in stead of just “no.”
Although directness has its place, a “no” can always be expressed with grace. Adding the word “thanks” to your “no” shows that you care.
“I have a policy”
Blame it on the policy. “I have a policy not to lend money to friends and family,” can wiggle you out of a tight spot fast.
“I have plans”
Admitting to having already committed to another event, affirms your interests while politely conveying the message that you don’t want to do something.
“Not now”
This is a direct declaration, but softens the blow of a “no.” Only use this line if you could possibly address the asker’s need in the future.
“I am declining as I don’t want to end up having done a poor job”
When you decline rather than messing up a task, you affirm your interests and pay attention to the relationship.
There you go – five phrases that will help you to say “no” without feeling mean.
It’s our pleasure.
