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MTN rolls eyes at customer complaint on Twitter
MTN replied to a frustrated customer's tweet by posting an animated image of a little girl rolling her eyes. Cell C was quick to capitalise on the situation.
When Nick v d H (@elNicko_Za) tweeted on Wednesday that he was unhappy with the level of service and support that he got from MTN, the mobile operator was quick to respond with a rather condescending image of a little girl rolling her eyes.
— MTNza (@MTNza) August 31, 2016
Cell C caught on to this quite quickly and offered the disgruntled customer a contract buyout.
Hi @elNicko_Za, @dawid22 feels you deserve better that having someone roll their eyes on you. Can we interest you in our #ContractBuyOut?^XD
— CellC Support (@CellC_Support) August 31, 2016
One after the other dumbstruck MTN customer got canvased by Cell C and as comments rolled in about the eye rolling comment, MTN was nowhere to be seen in the rest of the conversation.
